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FLOSS

What is Our FLOSSophy? We have an approach to dentistry that we affectionately call our “FLOSSophy”. It is the belief that quality dentistry can be provided in an upscale environment with the latest technology and at affordable pricing. This belief is backed by the FLOSS staff’s commitment to make that experience happen and available to everyone. Personal comfort and unmatched professionalism placed in our state-of-the art setting will make your visits to that traditional dentist a thing of the past. You, too, will subscribe to our “FLOSSophy” and have the best that modern dentistry has to offer at in-network pricing.

All FLOSS jobs
Office Manager
Full Time
1 applicant
posted over 5 years ago

Job Description

Reports to: Regional Manager (RM)

Supervising Responsibility: Front office personnel, RDAs, Hygienist(s)

The Office Manager is responsible for the overall productivity and profitability of the office while maintaining the FLOSS brand and vision of the company.

Duties and Responsibilities:

OPERATIONS

  • Maintains FLOSS brand in all aspects of the business (in and out of the office environment)
    • Build office morale
    • Maintain upkeep of offices and professional office appearance
  • Responsible for all day-to-day operations
    • Keep staff informed of all business matters
    • Handles all customer service issues
    • Responsible for all reports needed by FLOSS Corporate
    • Attend all meetings with office managers
  • Efficiently manage productivity and profitability of the office
    • Manage AR monthly and outstanding claims weekly
    • Maintain front and back office budget awareness
    • Build rapport with vendors and representatives

HUMAN RESOURCES

  • Coordinate all working interviews
  • Train front office personnel in all job functions necessary to efficiently run the office
  • Manage employee time-off and time-off requests
  • Conduct employee reviews and evaluations with DDS and RM
  • Termination of employees when necessary with thorough documentation

MARKETING

  • Send marketing/advertising solicitations to Regional Manager
  • Communicate with RM to make sure we are making the best use of marketing efforts to bring in new patients
  • Proactively watch and manage online reviews from all sites (Yelp, CitySearch, Google, etc)
  • Work with RM on internal marketing promotions and incentives for office and staff

Qualifications:

  • Bachelors degree
  • Dental experience preferred, but not required
  • Leadership skills
  • Professional demeanor
  • Customer service experience
  • 2 years management experience
  • Driven/Overachiever/Performer
  • Excellent oral and written communication skills
  • Conflict resolution experience and skills
  • Proven multi-tasking ability
  • Open to personal development

Compensation and Benefits:

  • FLOSS Dental provides a competitive compensation package for all employees
  • Pay is negotiable and based on experience
  • Medical insurance
  • Paid time off (PTO)
  • Company paid holidays
  • Continuing education courses
  • Bonuses and more